Privacy Policy
1. Collection of Personal Information:
At Qafila Travels, we value your privacy and ensure your personal information is collected only when provided directly by you. We may request information in situations such as:
- Booking Hajj, Umrah, or other services like visas, flights, and accommodation.
- Contacting us for inquiries or quotations.
- Registering for newsletters, promotions, or surveys.
This data helps us serve you better and provide a seamless travel experience.
2. Finalizing a Service with Us:
When you confirm a booking or purchase, we may require details like your name, contact information, payment details, and traveler details (if applicable). These details are used strictly for processing services such as visa applications or travel arrangements. If booking for others, you must ensure their consent for sharing their information with us.
3. Responsibility:
Qafila Travels acts as a facilitator for your pilgrimage and does not operate airlines, hotels, or transport services. While we strive to provide the best, we are not liable for:
- Flight delays, cancellations, or personal issues during travel.
- Hotel or transport service quality or errors caused by third-party providers.
Unforeseen events may require changes to services, which you agree to accept without refunds or claims.
4. Use of Cookies:
To enhance your experience, our website uses cookies to track user activity and preferences. While most browsers accept cookies, you can disable them in your settings. Essential cookies are necessary for smooth functionality, and we use them responsibly to improve our offerings.
5. Advertisements and Third-Party Platforms:
Our advertisements may appear on reputable third-party platforms. While these platforms are trusted, Qafila Travels does not control their operations. By interacting with our ads or entering your details, you consent to receiving updates from us.
6. Compliance with Rules:
We are not responsible for circumstances like visa rejections, country restrictions, or excess baggage charges. These situations are governed by external regulations, and travelers must adhere to applicable laws.
7. Consent and Communication:
By providing your contact details, you authorize Qafila Travels to send you updates, offers, and notifications through SMS, email, or calls. To opt out, please contact us via email or phone.
8. Policy Updates:
We reserve the right to modify this policy at any time. Updates will be posted on our website, and you may request prior versions if needed.
