Welcome to Qafila Travels! By using our website or booking services, you agree to abide by the following terms and conditions. Please read them carefully to ensure a seamless and enjoyable travel experience.

1. Definitions

  • Company: Refers to Qafila Travels, referred to as “we,” “us,” or “our.”
  • Guest: Refers to clients utilizing our services, including tours, bookings, and other travel-related assistance.
  • Tour: Refers to any domestic or international travel package organized by Qafila Travels.
  • Force Majeure: Includes events beyond our control such as natural disasters, pandemics, strikes, or other unforeseen circumstances.

2. Acceptance of Terms

By accessing our website or services, you confirm your agreement to these terms. If you disagree with any part, refrain from using our services. Continued use signifies your unqualified consent.

3. Booking and Payments

  • A confirmed booking requires full or partial payment as per the package.
  • Payment methods and schedules will be outlined during the booking process.
  • Delayed payments may result in cancellations, with applicable charges as per our cancellation policy.

4. Cancellation and Refund Policy

  • Cancellation charges depend on the timeline and nature of the booking.
  • Visa rejections or delays are not grounds for a refund. Guests must comply with consulate requirements.

5. Tour Inclusions and Exclusions

  • Inclusions: Accommodation, transport, meals, and itinerary specifics as mentioned.
  • Exclusions: Additional personal expenses, unlisted activities, and anything not mentioned in the package.

6. Guest Responsibilities

  • Guests must ensure they have valid passports, visas, and travel insurance.
  • Any false documentation or non-compliance with rules is the guest’s responsibility.

7. Liability

  • We act as facilitators and are not liable for third-party issues, such as delays, cancellations, or quality of services provided by suppliers.
  • Force Majeure events or government restrictions are beyond our control, and additional costs, if any, are borne by the guest.

8. Privacy Policy

All personal information shared with us is used solely for processing bookings and travel arrangements. Refer to our Privacy Policy for details.

9. Jurisdiction

All disputes are subject to the exclusive jurisdiction of courts.

For any queries regarding these terms, contact us.

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